Terms of Service

Last Updated: 07.07.2025

Welcome to Obra Collective! These Terms of Service govern your use of our website and services. By accessing or purchasing from our site, you agree to the following terms. Please read them carefully.

1. General Information

Obra Collective (“we,” “our,” or “us”) operates an online store providing curated Argentinian design and craftsmanship. By using this website, you acknowledge that you are at least 18 years old or have parental permission to use the site. These Terms are governed by Australian law, and any disputes will be resolved in Australian courts.

2. Information on This Website

While we make every effort to ensure that the information on this website is as up-to-date and accurate as possible, you acknowledge and agree that we do not (to the maximum extent permitted by law) guarantee that:

  • This website will be free from errors or defects;

  • This website will be accessible at all times;

  • Messages sent through this website will be delivered promptly, or delivered at all;

  • Information you receive or supply through this website will be secure or confidential; or

  • Any information provided through this website is accurate or true.

We reserve the right to change any information or functionality on this website by updating this website at any time without notice, including product descriptions, prices, and other website content.

3. Orders & Payments

  • All prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated.

  • Payments are processed securely through [Payment Providers, e.g., PayPal, Apple Pay].

  • We reserve the right to refuse or cancel any order if there are errors in pricing, product availability, or suspicion of fraudulent activity.

4. Shipping & Delivery

  • We ship within Australia and may offer international shipping where applicable. Estimated delivery times vary by location and will be provided at checkout.

  • Shipping costs and any applicable customs duties (for international orders) are the responsibility of the buyer.

  • We are not responsible for delays caused by third-party carriers or customs.

5. Returns & Refunds

  • We accept returns within [Number] days of receipt if the item is unused and in its original packaging.

  • Customers must contact us at [Support Email] before returning an item.

  • Refunds will be processed to the original payment method within [Number] business days after receiving the returned item.

  • Australian Consumer Law (ACL) Protection: Under ACL, you are entitled to a refund, repair, or replacement if a product is faulty, not as described, or does not perform as expected. This applies even to sale items.

  • Change-of-mind returns may be accepted at our discretion and may be subject to a restocking fee.

6. Intellectual Property

  • Obra Collective retains ownership of this website and all materials on this website (including text, graphics, logos, design, icons, images, sound and video recordings, pricing, downloads, and software) ("Website Content") and reserves all rights in any intellectual property rights owned or licensed by it not expressly granted to you.

  • You may make a temporary electronic copy of all or part of this website for the sole purpose of viewing it. You must not otherwise reproduce, transmit, adapt, distribute, sell, modify, or publish this website or any website content without prior written consent from Obra Collective or as permitted by law.

7. Limitation of Liability

  • We strive for accuracy in all product descriptions and images but do not guarantee that colors or materials will exactly match their digital representation.

  • We are not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

  • Your rights under Australian Consumer Law remain unaffected by these limitations.

8. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your information.

9. Changes to These Terms

We reserve the right to update these Terms of Service at any time. Any changes will be posted on this page, and continued use of the website constitutes acceptance of the revised terms.

10. Contact Us

For any questions regarding these Terms, please contact us at info@obracollective.com.au.

By using this website, you agree to these Terms of Service. Thank you for supporting Obra Collective!