Privacy Policy
Last updated: [Insert Date]

At Obra Collective, we value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.obracollective.com.au), make a purchase, or interact with us.

1. What Information We Collect

When you browse or shop with us, we may collect:

  • Personal Information: Your name, email address, shipping and billing address, phone number, and payment details.

  • Order Information: Items purchased, order history, and communication regarding your order.

  • Website Usage Data: Your IP address, browser type, pages viewed, and actions on our website through cookies and similar technologies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you about your order or any enquiries.

  • Improve your experience on our website.

  • Send you marketing emails or updates (only if you opt in).

  • Comply with legal and regulatory obligations.

3. How We Share Your Information

We never sell your personal data.

We may share your information with:

  • Service Providers: Payment gateways (e.g. Stripe), shipping partners, email platforms.

  • Legal Authorities: If required by law or in response to a valid legal request.

All third parties are required to respect your privacy and handle your data in accordance with applicable laws.

4. Cookies and Tracking Technologies

We use cookies to:

  • Help our website function properly.

  • Understand user behaviour and improve our site.

  • Remember your preferences.

You can control or disable cookies through your browser settings.

5. Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Access and Correction

You have the right to access the personal information we hold about you and to request corrections if it's inaccurate or out of date. Please contact us at the email below.

7. Your Rights (Australian Customers)

As an Australian customer, you're protected under the Australian Privacy Act 1988. You can:

  • Request access to your data.

  • Ask for corrections.

  • Make a complaint about a breach of privacy.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

10. Contact Us

If you have any questions or concerns about your privacy, please contact us:

Obra Collective
Email: info@obracollective.com.au
Website: obracollective.com.au